Issue You go through the process of installing ConstructConnect Takeoff, it is working fine, then... You sign into your machine the next day You sign into your machine as someone else You restart your computer and ConstructConnect Takeoff has uninstalled…

Issue You pin ConstructConnect Takeoff to your taskbar and when you close the program, you receive the following error, and your shortcut disappears: Discussion This error occurs if you pinConstructConnect Takeoff to your taskbar while the program is running.…

Issue You receive notice that a ConstructConnect Takeoff user has invited you to collaborate on a takeoff project and you aren't sure what to do next. Description Takeoff Project Owners can invite users in their organization, users in other Takeoff organizations,…

Issue ConstructConnect Takeoff crashes when you try to add plans to any Plan Set. Discussion With the release of 2.4.00.00, we changed to a more flexible PDF rendering technology, however, that technology requires some updated Windows components that may…

Symptoms When you are performing takeoff, quantities over "999" display incorrectly in the Takeoff Items Pane. Cause The values are being stored correctly by the program, however, the current settings that control how Windows displays numbers is configured…

Issue When you double-click the shortcut on the desktop or click the button in the ConstructConnect Live Link Ribbon Bar in Excel, nothing happens. Discussion Check your Internet settings. Click the Windows start button and type "Internet Options". On the…

Before you can begin working with any of the ConstructConnect takeoff products, you must register for a Takeoff Platform account. In the invitation you received, click the "Accept Invitation" link within the e-mail. This takes you to the app login page (http://app.constructconnect.com/),see…

There are two ways to search for something in kBase, inline and full-text search. Inline Search Start typing in the Search box and kBase automatically searches Article Titles for a match. This is the recommended method for searching because it is faster and…

Issue You want to uninstall ConstructConnect. Discussion Because there are two components to a typical installation of ConstructConnect Takeoff, the Web Launcher and application itself, plus the possible Excel Add-in ConstructConnect Live Link, uninstalling…