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1 Cannot Start Application - Double-clicking ConstructConnect Takeoff Desktop Icon Throws an Error Featured

Affects products installed prior to 8/1/2019. Issue When you double-click the desktop icon, you receive the error below indicating that Windows "Cannot Start Application". Discussion The August 1 installer/updater for ConstructConnect Takeoff is signed using…

2 Contacting Support to Help with the Product or Platform Featured

How Do I...? (Training Request) Have a question on how to accomplish something or use some feature in your product? How Do I...? or type "https://www.constructconnect.com/contact-us/training-request/" in your Internet browser. (You can also click the "How…

3 Contacting Training to ask a "How Do I...?" Question Featured

How do I...? If you have questions on how to use the product or best practices, let one of our industry profession trainers help you! Just click the button below... Contact Training or type "https://www.constructconnect.com/contact-us/training-request/" in…

4 Requesting a Feature or Change Featured

If you have suggestions or comments on how we can improve the product, we would love to hear from you. Just click the button below... Submit Feature Request or type "https://www.constructconnect.com/contact-us/feature-request/" in your Internet browser. This…

5 Best Practices for Troubleshooting Slow Performance

Symptom You feel your computer is running slower than it used to (not just your ConstructConnect apps, but everything). You know what? You are probably correct! *If it is just ConstructConnect Takeoff that is running slower than expected, restarting the application…

6 Compare ConstructConnect Takeoff, On-Screen Takeoff, and OST PlanViewer

What's the difference between ConstructConnect Takeoff On-Screen Takeoff Professional and OST-PlanViewer? Feature Comparison Capability/Feature OST PlanViewer On-Screen Takeoff Professional® ConstructConnect Takeoff™ Takeoff and Measurements Measure Linears,…

7 ConstructConnect Live Link Does Not Start

Sometimes, when you try to enable the ConstructConnect Live Link Add-in, it just doesn't seem to want to work. There are numerous reasons this may happen, you can usually see the error in Excel and in Windows Computer Management Console (below). Excel COM…

8 ConstructConnect Takeoff Does Not Fit On My Screen

Issue One or more screens in ConstructConnect Takeoff don't seem to fit on your screen, even though your monitor meets or exceeds System Requirements. Discussion ConstructConnect Takeoff is a responsive user interface meaning it tries to resize to accommodate…

9 ConstructConnect Takeoff Uninstalls Itself

Issue You go through the process of installing ConstructConnect Takeoff, it is working fine, then... You sign into your machine the next day You sign into your machine as someone else You restart your computer and ConstructConnect Takeoff has uninstalled…

10 I've Been Invited to Collaborate on a Takeoff Project, What Now?

Issue You receive notice that a ConstructConnect Takeoff user has invited you to collaborate on a takeoff project and you aren't sure what to do next. Description Takeoff Project Owners can invite users in their organization, users in other Takeoff organizations,…

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