ConstructConnect Live Link Does Not Start

Last Updated: 2023-07-21 13:41

Caution

The Live Link Add-in has been discontinued by ConstructConnect effective 6/1/2023 and can no longer be downloaded or installed. If you are already using Live Link, it will continue to function for some time, although we are not longer supporting this feature.

We encourage you to review the Related Articles at the bottom of this article on ways of exporting your takeoff results to Excel (and other formats).

Sometimes, when you try to enable the ConstructConnect Live Link Add-in, it just doesn't seem to want to work.

There are numerous reasons this may happen; you can usually see the error in Excel and in Windows Computer Management Console (below).

Excel COM Add-ins panel showing launch error
Excel COM Add-ins panel

Windows System Error Log showing COM Add-in throwing an error
Windows System Error Log

Whatever the error, typically you can resolve it by uninstalling the CC Live Link Add-in from Apps and Features.

Close ConstructConnect Takeoff and Excel
Right-click the Windows Start button
Select Apps and Features
Locate "ConstructConnect Live Link" in the list and uninstall it

Windows Apps and Features list showing CC Live Link

Once the uninstall is complete, launch ConstructConnect Takeoff
Follow the instructions in Related Articles to enable the CC Live Link Add-in (go to Settings in CC-Takeoff and put a checkmark in the option to Enable Live Link)
The CC Live Link downloads and reinstall - this should fix your issue going forward

18.01.01 Enabling ConstructConnect Live Link Add-In